Orders

Questions about orders placed for views, likes, subscribers, followers, etc.

How can I find out more information about the services you offer?
You can see all of our current services on our Services and Pricing page. Our services do frequently change so we recommend that you review the list periodi...
Mon, 1 Oct, 2018 at 6:28 PM
How do I get Free Service so I can try your site before making a deposit?
We understand that many customers would like to try our services before depositing funds into their QQTube account and placing their first paid order. Our ...
Mon, 1 Oct, 2018 at 6:26 PM
Why have I not received the services I paid for/why isn't my order complete?
All orders are started as soon as they are placed, however it can take up to 24 hours for orders to process and complete. Some services have a very slow del...
Mon, 1 Oct, 2018 at 6:32 PM
How fast do you deliver?
The delivery speed depends on several factors such as the service you ordered and the quantity.  You can see the averages on our Services and Pricing page h...
Mon, 1 Oct, 2018 at 5:18 PM
Can I cancel my order?
All orders are started as soon as they are placed and most process and are complete within a few minutes to 24 hours. We respond to all support tickets with...
Mon, 1 Oct, 2018 at 5:36 PM
Why was my order canceled?
Any time an order drops from our order processing system it is automatically canceled. The order will be refunded for any undelivered services, however it m...
Mon, 1 Oct, 2018 at 5:23 PM
Can I get views from a specific country - Geo-Targeted views?
Geo-Targeted views are the option that would allow you to choose views from a specific country.  We can only deliver to the countries we have available ...
Sun, 13 May, 2018 at 4:36 PM
Why are geo/country target views slow?
This is unfortunately due to the number of orders we have and the lack of viewers from the countries.  We may have tens/hundreds/thousands of orders for the...
Sun, 13 May, 2018 at 4:30 PM
What are High Retention Views?
When ordering High Retention Views, it means that each viewer will watch your video for a specific duration. If High Retention Views are an available servic...
Mon, 8 Oct, 2018 at 10:10 PM