When ordering High Retention Views, it means that each viewer will watch your video for a specific duration. If High Retention Views are an available service at the time of your order, please let us know if you would like the specific details about the current retention/watch time.
For our High Retention Views, you will be able to see the retention/watch time reflected in your video’s analytics, however, it can take up to 72 hours after your views have been delivered for analytics to update. If after 72 hours you don't see the correct stats to match up to your order please send us a screenshot of the analytics and we will look into it. In the screenshot please make sure you have the following information:
1) the link/URL
2) date – the date range should be at least 1 day prior to when your order was placed thru 4 days after your order was completed (after all views have been delivered)
3) watch time/retention
Please note that our services frequently change. For a current list of our services please see our Services and Pricing page https://www.qqtube.com/price-list. If you don’t see the service you’re looking for on the list or on our New Order page, that means that the service isn’t currently available.